FAQs
1. What can I buy?
Art! You can buy art, an original painting, graphic T-shirts, photography, or Prints (made from fine art paintings, mixed media artwork, digital designs), and sometime soon art activity books.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, Discover, and a payment method.
3. How long does it take to receive my order?
Not a lot. An order is fulfilled first (2–6 business days), and then shipped out (3-7 business days standard), depending on your location. Please read our shipping page for details.
4. Can I track my order?
Yes you can! You’ll receive a tracking link via email when your order ships out. You can use this tracking number to track the progress of your shipment, dates and updates are provided by carrier. Please read our shipping page for details.
5. What is your return policy?
Returns are only offered to customers that receive the wrong items or damaged items. If any of these apply, please let us know by contacting us at info@fabbysart.com. Please read our return page for details.
6. What is your refund policy?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@fabbysart.com. Please read our refund page for details.
7. Can I cancel or change my order?
(a) Please read the instructions in your purchase for details, (b) and also read the Return and Refund policy: return page.
8. Do you offer international shipping?
Soon hopefully! We are working really hard to grow internationally. Please feel free to share your thoughts at info@fabbysart.com
9. How can I contact customer support?
You can reach our customer support team via email at info@fabbysart.com. We are available Monday to Friday, 9am to 5pm PST.
10. Are your products eco-friendly?
Working on it. Our products are made on demand, which helps reduce overproduction and waste. We also use environmentally friendly materials whenever possible and we are committed to sustainability and eco-friendly practices as we grow. Please read product specifications for details :)
11. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for most products, please let us know. If you are interested in purchasing a large quantity, please contact our team for more info and some extra joyful prices.
12. Have fun shopping Art!
Have fun browsing, shopping and asking us questions. We are committed to providing a seamless shopping experience, from browsing our collections to receiving your order. Our friendly and knowledgeable customer support team is always ready to assist you with any questions or concerns you may have. Happy art shopping!