Shipping policy
When it comes to shipping, Fabby's Art is committed to providing a seamless and efficient experience for our customers. We understand the importance of receiving your items in a timely manner and in perfect condition. That's why we have implemented a reliable shipping process that ensures your order is delivered safely and on time.
Shipping Methods
We offer various products with specific shipping needs. Primarily, we offer a standard shipping method at an affordable price to you. During the checkout process, you will be able to select the shipping method. Please follow the instructions when prompted with your purchase for specific details.
Processing Time
Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. Please be sure to carefully read your product details for accuracy. We included processing time.
Please note that processing time may be delayed during peak seasons, promotional periods, holidays or popular sale discounts; so we recommend to order earlier.
Shipping Time
Shipping time will vary depending on your location and the product you choose during checkout. Please be sure to carefully read your product details for accuracy. We included shipping time.
Please note, potential delays may occur due to high volume of orders or postal service problems that are outside our control. Commonly during peak seasons, promotional periods, holidays or popular dates like Black Friday; so we recommend to order earlier.
Shipping Location
It is essential to provide an accurate and complete shipping address during checkout. Please double-check your address to avoid any delays or delivery issues. If you need to make any changes to your shipping address after placing your order, please contact our customer support team as soon as possible.
Most of our products are shipped from various locations. Original canvas are shipped from our location in Sacramento, California.
International Shipping
Unfortunately, we are unable to ship internationally, but don't worry we are working very hard to get there. In the meantime, you may contact us and share your wishes.
Tracking Your Order
To keep you informed about the progress of your shipment, we provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your package and estimate its arrival date.
Order Tracking Number:
After processing time (when products gets made), we ship your order and you receive an email with your order tracking number letting you know that your purchase has been shipped (following shipping time estimates). This will contain the details and updates of shipment moving locations and delivery details. Please note, shipping carriers are responsible for their services.
Shipping order Status:
You may check the status of your order with the tracking number you received via email containing postal services, date and time of expected delivery. Please allow 48 hours for the tracking information to become available. Also note, shipping carriers are responsible for their services.
Delays:
Potential delays may occur due to high volume of orders or postal service problems that are outside our control. In demand holidays or popular sale discounts may delay our processing time and we recommend to order earlier. Postal Services may differ and be delayed during discounted sales like Black Friday, holidays or popular dates.
If your order should have arrived and you still don’t have it, please do the following:
Before getting in touch with us, please help us by doing the following: (a) Check your shipping confirmation email for any mistakes in the delivery address, (b) Ask your local post office if they have your package (c) Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at the information provided when you made your purchase and include your order number. We will investigate what went wrong.
If you did find a mistake in your delivery address from us, we can send you a replacement order or a refund. Please note, shipping carriers are responsible for their services.
If unclear or have additional questions you may contact us or email us at info@fabbysart.com
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. During the checkout process, you will be able to view the shipping costs before finalizing your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items. Please be sure to carefully read your order details when making a purchase.
Wall Art:
Please be sure to carefully read your product details when making a purchase for accuracy. We included processing and shipping time.
Clothing:
Please be sure to carefully read your product details when making a purchase for accuracy. We included processing and shipping time.
Stationery:
Please be sure to carefully read your product details when making a purchase for accuracy. We included processing and shipping time.
Accessories:
Please be sure to carefully read your product details when making a purchase for accuracy. We included processing and shipping time.
Original Paintings, Canvas:
The estimated shipping cost and time varies in the USA, as the product dimensions determine the price range. Please be sure to carefully read your order details when making a purchase for accuracy.
Books:
Available soon.
Purchasing more than one product:
When purchasing more than one product, shipping costs may vary. Further details are provided for each product. Please be sure to carefully read your order details when making a purchase for accuracy.
Packing
Generally, products are packaged in paper, plastic mailers or cardboard boxes. Depending on local supply availability, packaging can be made of recycled or partially recycled materials.
When needed it's used: clear mailers, tissue paper, foam pouches, or bubble wrap to protect products from breaking or scratching, post-consumer recycled (PCR) polymer mailers, kraft boxes, stay-flat envelopes. Please note, seasonality and product dimensions may influence choice of packing materials.
Eco (environmental):
PCR plastics are made from items people recycle every day, like plastic bags and bottles. Most of our PCR plastics are made from shopping bags and wrapping films. The amount of PCR in the packaging differs, but it’s at least 50% for the outside (white or grey) poly mailer bags and at least 30% for the inside (clear) bags used in multi-item shipments. Gradually switching to 90%–100% PCR plastic packaging for apparel products.
Shipping Restrictions
While we strive to offer nationwide shipping, we are not yet there. If you have any concerns about shipping restrictions, please reach out to our customer support team, and we will be happy to assist you.
At Fabby's Art, we value your satisfaction and aim to provide a seamless shipping experience. If you have any further questions or need assistance with your order, please don't hesitate to contact our customer support team. We are here to help!
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Shipping Examples
Please note, this is an example only, the packing will vary depending on your purchase; type, amount and dimension of product. Product packaging materials could be paper mailers, recycled (PCR) plastic mailers, or cardboard boxes.
Shipping Example 1:
Please note, this is an example only.
Image 1: poster triangle boxes packing. Image 2: mailers packing
Packing and Shipping Example 2:
Please note, this is an example only.
Image 1: poster triangular box. Image 2: recycled mailer
